54bat Terms & Conditions — Know the rules before you use the platform

1 General Terms & Applicability

These Terms & Conditions apply to the 54bat website (54bat.app), the mobile app, and all associated services. This constitutes a legally binding agreement between you and 54bat.

54bat reserves the right to update these Terms & Conditions at any time. Notice of any changes will be posted on the platform and sent to your registered email address. Continued use of the platform after any update constitutes acceptance of the revised terms.

• These terms are provided in English for the convenience of users in Bangladesh.
• In case of any ambiguity, the English version of this document shall be considered final.
• These terms apply to personal use only and not for any commercial purpose.

2 Account Registration & Personal Information

To open an account on 54bat, you must provide accurate and complete personal information. Creating an account with false details is strictly prohibited and may result in account suspension or termination.

• Each individual may operate one account only.
• Keeping your account password confidential is your responsibility.
• Accounts may not be transferred to or shared with another person.
• Any unusual activity on your account must be reported to 54bat immediately.
• If you need to update any information provided at registration, please contact the support team.

3 Age Verification & Legal Eligibility

You must be 18 years of age or older to participate on 54bat. By registering, you confirm that you are of legal age and that online gaming is legally permitted in your region.

• 54bat may request a government-issued ID to verify your age at any time.
• Accounts belonging to minors will be closed immediately.
• We provide parental control tools to help restrict gaming access for minors.

4 Deposit, Withdrawal & Payment Policy

54bat supports deposits and withdrawals via bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT). Minimum deposit and withdrawal amounts are stated on the platform.

• Deposits are typically credited to your account instantly.
• Withdrawal requests are processed within 15 minutes to 24 hours.
• Withdrawals may be delayed if KYC verification has not been completed.
• Withdrawals are generally processed via the same method used for the original deposit.
• Any applicable transaction fees will be disclosed at the time of deposit.

5 Bonus & Promotion Terms

54bat offers a range of bonuses — including a Welcome Bonus, free spins, cashback, and loyalty rewards. Each bonus carries its own wagering requirements and expiry period, which are clearly stated alongside the respective bonus offer.

• Bonuses can generally be withdrawn after wagering a specified number of times.
• Attempting to claim the same bonus more than once may result in account termination.
• Bonuses will be automatically forfeited upon expiry.
• 54bat reserves the right to modify or cancel any bonus offer at any time.
• Specific conditions must be met to claim a bonus using a promo code.

6 Betting & Gaming Rules

Separate rules apply to each game when participating in Sports Betting, Live Casino, slots, and other games on 54bat. All game outcomes are determined by an RNG (Random Number Generator), which is regularly audited by an independent third party.

• If the outcome of any bet is uncertain due to a technical error, 54bat reserves the right to review and reconsider the result.
• 54bat is not liable for any game interruption caused by internet connectivity issues.
• The minimum and maximum bet amounts for each game are displayed within the game interface.
• Auto-betting and the use of bots are strictly prohibited.

7 Prohibited Activities

The following activities are strictly prohibited on the 54bat platform. Violations may result in account termination and legal action:

• Money laundering or conducting transactions using illegal funds.
• Using software or hacking tools to gain an unfair advantage.
• Attempting unauthorized access to another user's account.
• Creating an account using false identities or fraudulent documents.
• Exploiting the bonus system to gain unfair advantages.
• Threatening, harassing, or misleading other users.

8 Account Closure & Suspension

You may request to close your 54bat account at any time. Equally, 54bat reserves the right to temporarily suspend or permanently close any account in the event of a terms violation.

• Please withdraw any remaining balance before closing your account.
• If your account is closed due to a terms violation, any bonus balance may be forfeited.
• Once a Self-Exclusion request is submitted, access to the platform will be blocked for the specified period.

9 Responsible Gaming Policy

54bat is deeply committed to responsible gaming. We want you to enjoy gaming as a form of entertainment. The platform offers tools to set deposit limits, betting limits, and session time limits.

• If you notice signs of problem gambling, please reach out to our support team.
• The Self-Exclusion feature allows you to close your account for a period ranging from 30 days to 5 years.
• To learn more about responsible gaming, visit our Responsible Gaming page.

10 Dispute Resolution & Contact

If you have a dispute or complaint, please contact the 54bat customer support team in the first instance. We aim to resolve all complaints within 48 hours.

• A reference number will be issued once your complaint has been submitted.
• Please retain all relevant transaction records while a dispute is under review.
• Decisions made by 54bat shall be considered final, though customers retain the right to appeal.